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Update your contact information

Reasons to keep your information current

By keeping your contact information up to date, you can take full advantage of the services TCEC offers. Reasons to keep your information current include:

  • If we don’t have the correct phone number linked to your home address, it may be more difficult for you to report an outage.
  • For planned outages, you may not receive the call, email or postcard we provide if your information is out of date.
  • Speeds up the power restoration process. We may need to contact you for more information regarding an outage or service issue.
  • Receive reminders if your bill is overdue and subject to disconnection. We may send reminders via phone call or email.
  • Ensure your patronage capital accrues to the right person and that checks are mailed to the correct address when patronage capital is retired.
  • Receive notices and other important information on cooperative services and programs.

Update your information one of three ways:

  1. Complete the form below and a member service representative will update your information.
  2. Log in to SmartHub and click 'My Profile.'
  3. Call TCEC at 580.652.2418 between 8 a.m. and 5 p.m., Monday through Friday, to speak with a member service representative.

Update your info form

What information are you updating?
New Phone Number:
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Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.

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75-Logo-TCEC

Our office hours are 8 a.m. to 5 p.m., Monday through Friday. Members can report outages 24x7 by calling 580.652.2418 or via the TCEC SmartHub app.

Toll Free: (800) 522-3315 Local: (580) 652-2418 Fax: (580) 652-3151

Mailing address:
P.O. Box 880
Hooker, OK 73945-0880

Street address:
995 Mile 46 Road
Hooker, OK 73945-0880

Delivery address:
4612 Road J Hooker
OK 73945-0880

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©2021 Tri-County Electric Cooperative | 580.652.2418 | info@tcec.coop.

  • MY SERVICE
    • SmartHub Account Online
    • Pay Now - One Time Payment
    • Payment Options
    • Payment Assistance
    • Ways to Save
    • Start, Stop or Transfer Service
    • Rates
    • Capital Credits
    • Update Contact Info
    • Account Security
  • OUTAGE CENTER
    • Outage Preparation
    • Report Outage
    • View Outage Map
  • RENEWABLES
    • Electric Vehicles
    • Rider R - Renewable Energy Program
    • Community Solar
  • OUR COMMUNITY
    • Co-op Connections
    • Donations
    • Youth Programs
    • Request Speaker
    • Safety
    • Economic Development
  • OUR COOPERATIVE
    • About TCEC
    • Board of Trustees
    • Careers
    • News
    • Publications
    • Virtual Town Halls
    • Rules & Regulations
    • Tariffs
    • Bylaws
  • CONTACT TCEC
    • Contact Us
    • Oversize Load Form