You don’t think you will be the one to fall for the call. But when someone says your power will be disconnected in 30 minutes and you have a business to run, the sense of urgency and realness may overcome your good sense.
Every day, people fall victim to scams. Otherwise, there wouldn’t be any. Utility scams often involve an individual or group posing as an employee(s) of TCEC. The scammer may use threatening language to frighten you into offering your credit card or bank account information. It is important to understand the threats posed by these types of scams and your best course of action.
If someone calls you demanding you pay your electric bill immediately, gather as much information as you can, then hang-up and contact local authorities. Scammers often use threats and urgency to pressure you into giving them your bank account number or loading a prepaid credit or debit card (such as a Green Dot card).
TCEC will never ask you to give personal financial information over the phone. If you have any doubts about your utility bill, call us at 580-652-2418.
If someone comes to your home claiming to be an employee of TCEC to inspect parts of your property, call us to verify they are, in fact, an employee. If they are not, do not let the individual into your home and call local authorities for assistance.
If you have any questions or would like more information about how you can protect yourself from scammers, contact us at 580-652-2418 or www.tcec.coop.