Skip to main content
My Account
Pay Now
En Español
 
Home

SmartHub Login

Loading NISC SmartHub Log In. Please wait...

'Loading NISC SmartHub log in. Please wait...'
Menu
  • MY SERVICE
    • SmartHub Account Online
    • Pay Now - One Time Payment
    • Payment Options
    • Payment Assistance
    • Ways to Save
    • Start, Stop or Transfer Service
    • Rates
    • Capital Credits
    • Update Contact Info
    • Account Security
  • OUTAGE CENTER
    • Outage Preparation
    • Report Outage
    • View Outage Map
  • RENEWABLES
    • Electric Vehicles
    • Rider R - Renewable Energy Program
    • Community Solar
  • OUR COMMUNITY
    • Co-op Connections
    • Donations
    • Youth Programs
    • Request Speaker
    • Safety
    • Economic Development
  • OUR COOPERATIVE
    • About TCEC
    • Board of Trustees
    • Careers
    • News
    • Publications
    • Virtual Town Halls
    • Rules & Regulations
    • Tariffs
    • Bylaws
  • CONTACT TCEC
    • Contact Us
    • Oversize Load Form

Prepare

To report an outage, use SmartHub or call TCEC at 580.652.2418.
Before you call, be sure to check your main breaker at the house and look to see whether your neighbors have power.

Use our outage map to view current outages. Follow TCEC on Facebook or Twitter for updates during widespread outage situations. 

If the power goes out:

  • Always have extra batteries for flashlights.
  • (If you have a well) Fill your bathtub with water if you think you will lose power. The water can be used for many things, such as flushing toilets. 
  • Stock up on a few days worth of non perishable food. If you are out of power, chances are your nearest grocery store is too. 
  • Disconnect sensitive electronics like TVs, gaming systems and computers to avoid damage from surges.
  • If you clear trees on your property, don't try to remove those tangled in power lines. Stay away from any downed lines (no matter what type) and notify us about them immediately.

Backup Power using Generators

  • Some members may choose to install a standby generator for backup power during an outage. Backup or standby generators that are connected to your home's electrical system can turn into lethal hazards for lineworkers.
  • To help ensure the safety of our lineworkers, have a professional install a double throw switch and notify TCEC of the generator installation. If you use a portable or standalone generator that is not connected directly to your home's electrical system, you do not need a special switch or to notify TCEC but you should be aware of other personal safety considerations.
  • See our Generator Safety page or our Generator Safety brochure for more information.
  • Visit www.ready.gov for more preparation tips.

Report Outage
Pantry
generator graphic
Who repairs this graphic

Main navigation

  • MY SERVICE
  • OUTAGE CENTER
  • RENEWABLES
  • OUR COMMUNITY
  • OUR COOPERATIVE
  • CONTACT TCEC
Back to Top

75-Logo-TCEC

Our office hours are 8 a.m. to 5 p.m., Monday through Friday. Members can report outages 24x7 by calling 580.652.2418 or via the TCEC SmartHub app.

Toll Free: (800) 522-3315 Local: (580) 652-2418 Fax: (580) 652-3151

Mailing address:
P.O. Box 880
Hooker, OK 73945-0880

Street address:
995 Mile 46 Road
Hooker, OK 73945-0880

Delivery address:
4612 Road J Hooker
OK 73945-0880

Footer

  • Privacy / Legal
  • Terms of use
  • Employees only
  • Contact TCEC

©2021 Tri-County Electric Cooperative | 580.652.2418 | info@tcec.coop.

  • MY SERVICE
    • SmartHub Account Online
    • Pay Now - One Time Payment
    • Payment Options
    • Payment Assistance
    • Ways to Save
    • Start, Stop or Transfer Service
    • Rates
    • Capital Credits
    • Update Contact Info
    • Account Security
  • OUTAGE CENTER
    • Outage Preparation
    • Report Outage
    • View Outage Map
  • RENEWABLES
    • Electric Vehicles
    • Rider R - Renewable Energy Program
    • Community Solar
  • OUR COMMUNITY
    • Co-op Connections
    • Donations
    • Youth Programs
    • Request Speaker
    • Safety
    • Economic Development
  • OUR COOPERATIVE
    • About TCEC
    • Board of Trustees
    • Careers
    • News
    • Publications
    • Virtual Town Halls
    • Rules & Regulations
    • Tariffs
    • Bylaws
  • CONTACT TCEC
    • Contact Us
    • Oversize Load Form