All members (except those on Pay As You Go) receive a standard monthly bill for electricity use. Bills are due and payable upon receipt. We know one way to pay won't fit every member's needs. TCEC offers the following payment choices for its members.
You're in control of your account from your smartphone or computer with the SmartHub mobile app or website. Pay your bill, view your use, set up alerts and more.
For the full website, use the login option or My Account button at the top of this page or visit the site directly at tcec.smarthub.coop
This online account management service is available 24-hours a day, weekdays, weekends and holidays. This is a FREE service with NO fees.
Make a quick, one-time payment using the Pay Now option. All you need is your account number and the last name or business name on the account.
Pay in person at any of our convenient PaySite kiosks. PaySite kiosks allow you to make cash, check or debit/credit card payments to your TCEC account. When making a TCEC payment, it will post to your account immediately, whether it is day or night. Credit cards accepted are Discover, MasterCard and Visa. Cash payments made in excess of your bill amount will be credited to your account. PaySites do not have the ability to provide change.
|Location||Name and Address||Hours Available|
|Beaver, Okla.||Downing's Market
216 Douglass St.
7 a.m. - 7 p.m.
|Boise City, Okla.||Moore's Food
201 East Main Street
|8 a.m. - 9 p.m.
451 Morton St.
|8:30 a.m. - 5:30 p.m.
|Goodwell, Okla.||54 GAS-N-GO
108 West Highway 54
6 a.m. - 11 p.m.
|8 a.m. - 9 p.m.
|Hooker, Okla.||TCEC Office
995 Mile 46 Road
Slats Food Market
|7 a.m. - 9 p.m.
10 a.m. - 6 p.m.
Paying your bill doesn’t have to be hard to take a lot of your time. With AutoPay, your electric bill payment can be automatically withdrawn from a bank account or credit/debit card each month.
Sign-up through SmartHub. After you log in to SmartHub, go to 'Billing & Payments' then 'AutoPay Program.'
Auto payments are automatically withdrawn by your bill due date and no action is required from you. It can take up to 30 days to initiate the automatic withdraws on your account or card. Check your electric bill to ensure it reflects “AutoPay - Do Not Pay” status. You will continue to receive a monthly paper bill via the mail, unless you opt to go paperless and receive your statement by email.
Pay Ahead with Pay As You Go
The Pay As You Go program from TCEC is simple, affordable and flexible. You decide when and how to pay your bill. Plus, there are no late fees or deposits on the program. View the payment brochure with FAQs. You’re in control with Pay As You Go. Complete this form to enroll.
Members can make payments over the automated phone system 24x7 by calling 580-652-2418 and pressing Option 2 or by calling the system directly at 844-203-6547.
Please note, for security and to comply with federal Red Flag Rules, TCEC employees cannot accept payments over the phone.
You may pay by check, cash, or credit/debit card at our office at 995 Mile 46 Road in Hooker, Oklahoma. Our lobby is open from 8 a.m. to 5 p.m. Monday - Friday, except for some holidays which are listed below.
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve Day
- Christmas Day
Generally the calendar day of the above listed holidays the office is closed. In the event the recognized holiday falls on a Saturday, the holiday will be observed on the preceding Friday. If the holiday is on Sunday, it will be observed the following Monday.
Pay with check or money order via mail. DO NOT mail cash. Please include your account number on the check or money order.
P.O. Box 880
Hooker, OK 73945-0880
Don’t like surprises in your monthly bill? Enroll in the Levelized Monthly Payment Plan and we will calculate an average payment to keep your bills more predictable throughout the year. To enroll, complete and return the Levelized form.
TCEC has a drop box directly across from the front door at its office, which is located at 995 Mile 46 Road in Hooker. Payments dropped off after 8 a.m. Monday through Fridays will post the next business day. Please pay inside to avoid broken payment arrangements or disconnection.
Please note, TCEC is not liable for lost or stolen payments. While we have video surveillance to keep payments safe, TCEC suggests either delivering payments to a kiosk or paying online through SmartHub.
If you have multiple TCEC accounts, you can sign up for group invoice billing and only receive one bill in the mail. All individual account statements will still be included, but a summary statement will also accompany the individual statements that lists each electric account number, the corresponding amount due for each account, and a combined total of the individual accounts/bills at the bottom on the payment slip. If you think group invoice billing is an option for you, call or sign up at our office.
- Group invoice billing and AutoPay: When setting up an invoice group on AutoPay, each individual account within the group invoice must be set up on AutoPay. The invoice group system is not capable of deciding which individual accounts within the group are or are not set up on AutoPay. Any bill amounts/payments from accounts not individually set up for AutoPay will be excluded from the bank draft or credit/debit card deduction process. It is the member’s responsibility to check their SmartHub account or call our office to confirm all accounts in the invoice group are set up on AutoPay.
- Credit Balances: If a credit balance exists on any account or on the summary, our invoice group system does not recognize imbalances and automatically move the credit from one account with a credit to pay on another account with an outstanding balance. If the credit is not moved, it could cause an account to be penalized and/or disconnected for shortage of funds. The account with a credit would not get a penalty, but the account with an unpaid balance/shortage would receive a penalty/fee. If a member requests the credit(s) be moved to an account with an outstanding balance, then no account penalties would be assessed. To request credits be moved to a different account within the invoice group, the member must call our office or include a note with the changes listed on the remit slip submitted with the payment.