by Zac Perkins, CEO
When we say that we live in a “connected” world, most of us think about technology, like our smartphones and other devices and gadgets. But when you’re a member of an electric co-op (that’s you!), there’s so much more to being part of our connected co-op community.
As a member of TCEC, you help to power good in our local community through initiatives like Operation Round Up, the GiFTS (Giving Funds to Schools) program, food drives and other initiatives that help the most vulnerable in our community.
We depend on you because you power our success, and when TCEC does well, the community thrives because we’re all connected.
We greatly value our connection to you, the members we serve. We’d like to help you maximize the value you can get from TCEC through a variety of programs, products and services that we offer our members. For example, we can help you save money on your energy bill through our free resources on Ways to Save at www.tcec.coop. When you download our SmartHub app, you can monitor and manage your home energy use, pay your bill online and access a menu of additional options for potential savings and more.
When you follow TCEC on social media, you can stay up to date on power restoration efforts, co-op director elections, giveaways and more. You’ll also see photos of our line crews in action and our employees helping with community service projects — and who doesn’t enjoy seeing good things happening in our community!
By connecting with us, you can get real-time updates from your co-op. That’s why we want to make sure we have your most current contact information on hand. If we can’t connect with you on these platforms or in person, you could miss out on potential savings or important information.
TCEC relies on data for nearly every aspect of our operations, and up-to-date contact information from our members helps ensure we can provide the highest level of service that you expect and deserve.
Current contact information ensures you receive notices regarding any planned outages and other important updates regarding your service.
We hope you will connect with us whenever and wherever you can — whether that means attending our annual meeting (possibly virtually), providing feedback on a recent visit or call with our employees, or simply downloading our app.
TCEC exists to serve our members, and when we’re better connected to you and our local community, we’re better prepared to answer the call.
To update your contact information or to learn more about co-op products and services that can help you save, visit www.tcec.coop or call 580-652-2418.
We look forward to connecting with you!