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News/Events

No Power? Report it quick.

Power outages can happen at any time, for a number of reasons. TCEC takes steps to keep your power on but sometimes an outage in unavoidable due to weather or other circumstances.  Members can now use the SmartHub app to report an outage. 

With SmartHub, you don’t have to wait to speak to someone and you don’t have to provide your information - it’s already populated based on your account login.

Payments down on New Year's Eve from approximately 6-10 P.M.

Payments and account access will not be possible via any method such as kiosks, phone, online, and SmartHub, for approximately four hours beginning Saturday, December 31, 6 p.m. until 10 p.m. for year-end processing. Thank you for your patience.

TCEC will be closed Monday, January 2

TCEC will be closed on Monday, January 2, 2017, for the New Year holiday. Power outages can be reported using SmartHub or by calling 580.652.2418.

Winter energy use greatest factor impacting electric bills

TCEC members are fighting the winter chill, which can cause higher energy use and lead to higher electric bills.

“Energy use varies greatly from house to house and member to member,” Chris Purdy, TCEC vice president of Member Solutions, said. “It also varies depending on the time of year. For example, people with all-electric homes or heat pumps will see their electricity use peak in the summer and winter. People with both gas and electric in their home will typically see higher electric use in the summer and higher gas use in the winter.”

Winter Storm Safety Tips

When winter temperatures drop and storms hit, it can be challenging to stay safe and warm. TCEC cares about your safety, and we want you to be prepared. 

Cimarron County Power Reliability Improvements Co-op Chat

Electric service in Cimarron County has received improvements and will receive more. Members interested in learning more about power reliability improvements in the area are invited to the upcoming TCEC Co-op Chat. It will be held at the PTCI Meeting Room, 115 W Main Street in Boise City on Wednesday, December 14, from 5:30 p.m. to 6:30 p.m. After a brief presentation on system improvements, leaders from TCEC Operations will answer questions. Light refreshments will be served. This chat is free and open to the public.

Don't forget about the kids...and pets

If you have small children, you’ve probably spent a great deal of time making sure every square inch of your home is childproof. Every cabinet is locked and every outlet is covered. But sometimes the joy of celebrating the holidays with our little ones makes us a little less vigilant about electrical safety.

Elkhart community receives support from TCEC

The community of Elkhart recently received financial contributions from TCEC in several ways.

TCEC employees raised funds during the annual Co-op Cares Food Drive for local community food pantries. The cooperative matched the funds raised by employees for a total of $1,960 this year. Four food pantries in local communities will each receive $490, including the Hands for Hope food pantry and clothing ministry. Other local food pantries receiving funds this year are in Beaver, Boise City and Guymon, Oklahoma.

Cimarron County first responders receive support from TCEC

First responders in Cimarron County, including the emergency management department, firefighters and emergency medical service recently received donations from TCEC. First responders work closely with the cooperative in the event of an emergency and the cooperative supports their mission.

As an electric cooperative, TCEC’s mission is to improve the quality of life of those we serve. Carrying out the cooperative principles is fundamental to the way TCEC does business. All of these contributions tie back to the Seventh Cooperative Principle of “Concern for Community.”

Juniors and 8th Graders: Win a free trip!

Five high school juniors and four eighth graders will be selected to attend free leadership trips courtesy of TCEC. All area eligible students whose parents or guardians are TCEC members are encouraged to apply by January 23, 2017. Application materials are on the cooperative’s website (juniors) (eighth graders) and were also mailed to school counselors.

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