Current weather forecasts predict a 70-90 percent chance of snow and freezing precipitation for Friday through Sunday. While I hope it’s just rain or snow, we could receive some icing. As we know from past experience, ice can be destructive and can lead to extended outages. At TCEC, we will be standing by with all hands on deck. We’ll prepare for the worst, but hope for the best.
Submitted by juliann.graham on Tue, 01/10/2017 - 14:14
TCEC members who present their Co-op Connections card at Absolute Endeavors in Guymon will receive 20% off accessories.
“Your customer is your lifeblood of your business,” said Monty Smith. “We educate our customers on the products they purchase. If they buy something and don’t know how to use it, we haven’t done our job.”
Submitted by juliann.graham on Tue, 01/03/2017 - 09:46
Power outages can happen at any time, for a number of reasons. TCEC takes steps to keep your power on but sometimes an outage in unavoidable due to weather or other circumstances. Members can now use the SmartHub app to report an outage.
With SmartHub, you don’t have to wait to speak to someone and you don’t have to provide your information - it’s already populated based on your account login.
Submitted by juliann.graham on Tue, 01/03/2017 - 09:44
Payments and account access will not be possible via any method such as kiosks, phone, online, and SmartHub, for approximately four hours beginning Saturday, December 31, 6 p.m. until 10 p.m. for year-end processing. Thank you for your patience.
Submitted by juliann.graham on Tue, 12/27/2016 - 14:01
TCEC members are fighting the winter chill, which can cause higher energy use and lead to higher electric bills.
“Energy use varies greatly from house to house and member to member,” Chris Purdy, TCEC vice president of Member Solutions, said. “It also varies depending on the time of year. For example, people with all-electric homes or heat pumps will see their electricity use peak in the summer and winter. People with both gas and electric in their home will typically see higher electric use in the summer and higher gas use in the winter.”
Submitted by leslie.kraich on Mon, 12/19/2016 - 16:47
Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.